Fresh perspective for success in healthcare

Bankers Healthcare Group Wins 2020 Excellence in Customer Service Award

Davie, FL – Bankers Healthcare Group, a leading provider of financial solutions for licensed healthcare practitioners and other highly skilled professionals, won a 2020 Excellence in Customer Service Award and was named an “Organization of the Year” by Business Intelligence Group. This annual program recognizes companies that provide a differentiated level of customer service.

“We appreciate this recognition, as we founded our business with a commitment to providing excellent service. For nearly two decades, BHG has provided more than $6 billion in financial solutions to satisfied clients, who we work in partnership with throughout the lifecycle of their loans and for any future financing needs they may have,” said Albert Crawford, Co-Founder, Chairman and CEO of Bankers Healthcare Group.

In response to rapid company growth in 2019, BHG implemented a new system to process, handle, and resolve customer service inquiries, creating an efficient way to provide top-notch service to clients. Through the new system, the BHG Client Services team is able to effectively offer customer service to tens of thousands of BHG clients and its network of more than 1,100 banks partners.

BHG measures the performance of customer success through third-party review sites, where it is highly ranked from client feedback. The Better Business Bureau lists BHG as an Accredited business with an A+ ranking, and business review sites Trustpilot and TrustLink rate BHG 4.5 stars and 4.7 stars out of 5, respectively.

“Year after year, the role of customer service plays a more important role in all of our lives,” said Maria Jimenez, chief operating officer of the Business Intelligence Group. “We are thrilled to be honoring BHG as they are leading by example and making real progress on improving the daily lives of so many.”

Organizations from across the globe applied for the Business Intelligence Group Excellence in Customer Award. Nominations were then judged by a select group of business leaders and executives who volunteer their time and expertise to score submissions.

About Bankers Healthcare Group
Bankers Healthcare Group provides innovative, hassle-free financial solutions to licensed healthcare practitioners and other highly skilled professionals. Since 2001, BHG has provided more than $6 billion in financial solutions to thousands of satisfied clients nationwide. BHG is proud to maintain partnerships with leading healthcare industry associations, and is recognized regionally and nationally for innovation, continued growth, and being a best place to work. BHG is partially owned by Pinnacle Financial Partners. To learn more, visit bankershealthcaregroup.com, and follow us on TwitterLinkedIn and Facebook.

About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.